Tampa, FL

Luis did a excellent job

We have used Matt’s since 2018 when they were working with a home insurance company. We will not change our plumber as we always get fantastic service. Luis was great to work with, friendly, and knowledgeable. Can’t be happier. I called this morning for the repair and they got me in the same day.

Excellent service

Jesse was great.

They came to work and get the job done! Very clean workers and didn’t leave a mess.

Y

Riccardo was great. Arrived on time and took the time to understand my situation and help to formulate a solution. He was professional and courteous as well.

Excellent

Not only did I get an appointment the very same day I called, but the entire job was completed in a very timely manner and everything was checked before they left and it was working perfectly. Great, friendly service and very little disruption to the work day!

Super fast & pleasant!

Very informative and helpful.

We were very happy with the service Jerry provided today. We will be returning customers and have already asked for a quote for additional work.

He was great!

Riccardo was extremely detailed in explaining everything wrong with my situation. I am very thankful I reached out to Matt’s plumbing.

Trace was very friendly and even though my issue was appliance related, he offered to recommend someone who could help fix my dishwasher. Matt’s Plumbing has always been our go to!

Response was remarkably fast and Jerry was very helpful in offering options. Definitely five stars.

Very professional

I was told that my pipes had collapsed. After breaking the foundation, removing the pipes, and seeing them myself for $11k they were not collapsed and in fact were solid cast iron that needed to be flushed out. In fact after the work was done the city has been in my neighborhood doing maintenance on the sewer pipes. So my issue was not what I was told it was. After the initial work was completed we were told that we also need to rip up the pipes going out to the street for an additional $9k. When I asked what the condition of those pipes were I was told that they had collapsed and that there is no way water or anything would pass through them. Before our second meeting we did a test and the water was moving just fine. I requested a camera of the pipes this time since the pipes were clear now and we could see what was going on. We got our answer: the pipes were clear and out to the street was in perfect condition for PVC with zero indication of any blockages. After calling the mistake we were asked to pay up front. The plumber did not admit fault and requested an additional $3k worth of work for a clean out. The work still isn’t done and we are having a very difficult time getting basic things like trash picked up. The quality of the labor seems to be good but so far the information has been bad. Still waiting on information on the type of vanity, the agreed upon toilet to be delivered, and trash to be picked up. The communication was good at the beginning. Very responsive to phone calls and texts. The more tike that goes by though the less responsive they are being. I am told that trash will be picked up the following day two or three times now and it is still out there. My neighbors are beginning to complain and I am now worried about being fined by the city. The work total so far is $15k with $1000 deducted for previous work being completed. Getting top of the line toilet, a plastic shower pan, and some type of vanity though?? Got a clean out and new piping from my toilet to just outside of my home.

Matt's company is always so fast and friendly. I appreciate them so much. I have called multiple times, usually with emergencies, and have always been treated fairly. highly recommend.

Great work! Fast.

Excellent Service!

Worked very fast to address the issue which was embarrassingly simple! I understand the minimum fee for service calls but $180 for a chain adjustment is certainly too steep but the service was fantastic.

On time. Riccardo was able to find the problem, I hope it is. Thank you.

Always great customer service and excellent quality from Matt’s Plumbing. Jerry W. was friendly, professional, did an awesome job, and a pleasure to work with!

Joseph showed up on time and had the problem fixed in less than 15 minutes. Very pleasant and professional.